Delayed Messages to Support

Incident Report for ShootProof

Resolved

This incident has been resolved.

Posted Aug 25, 2025 - 08:58 EDT

Monitoring

We've corrected the issue that was preventing your messages from making it to us here at ShootProof. We're still monitoring everything to make sure messages are coming in and are currently working on getting back to everyone who has already written in.

Thank you so much for your patience. We're going to get back to everyone as soon as possible!

Posted Aug 22, 2025 - 15:41 EDT

Identified

We've identified an issue where your messages (emails) aren't making it to us here at ShootProof. We're so sorry about that! We're working on getting this resolved and apologize for any delays in getting back to you. We'll keep you updated as we learn more.

Posted Aug 22, 2025 - 12:11 EDT

This incident affected: Email.